FAQ

 

What is your shipping policy?

I am able to ship cookies anywhere in the United States, but cakes are unable to be shipped due to their delicate nature. 

 

How do I arrange for a cake pickup or delivery?

Cakes that cost greater than are able to be delivered along the I-40/85 corridor between Durham and Greensboro. All other cakes should be picked up in the Mebane area at the agreed upon time and place. 

 

Do cakes require a deposit?

Cakes require a non-refundable deposit of half of the total cost of order at the time of ordering. The remaining balance of the order is due upon pickup or delivery. Any cakes not picked up within 24 hours of the designated pickup time with no arranged reschedule will be donated to a local shelter and the deposit will be non-refundable. 

 

What are accepted methods of payment?

Payments are accepted by PayPal invoicing, Square Reader payments at the time of pickup, or cash. No checks will be accepted. 

 

How far in advance should I order cakes or cookies?

Major cakes, such as wedding cakes, should be ordered at least 3 months in advance. Shorter notice may include a convenience charge to allow for

additional shipping costs of short notice.  All other cakes, a week is suggested, but feel free to contact us and we will do our best to work it in. 

 

Do you offer individualized packaging?

Cookies are able to be individually packaged but there will be a .25 charge per bag. Tags for each cookie can be added for .50 per cookie. 

What can I expect to pay for cakes or cookies?

Since our cakes and cookies are so individualized, It difficult to have a set price list. We strive to remain competitive in our pricing and our quality, however, so a great value can be expected.  Specialized ingredients, flavorings, or fillings can have an impact on cost. 

How do I order a cake or get a quote for a cake?

Feel free to use our contact page on this website, direct messaging through social media, or direct email or texting. We respond quickly and can usually find a solution for a wide range of budgets. Just give us an idea of what you are looking for and we will do our best to work with you.